A student must meet the following refund requirements in order to be eligible to obtain a refund for an overpayment on a student account:

• Enough credit hours in progress to meet the minimum requirements for the loan, grant or scholarship.
• A credit balance on the student account.

If the refund requirements have been met, students can begin to request refunds one week before the start date of the session.  Funds will not be released, however, until Friday of the first full calendar week after the session starts.  Following is the process required to obtain a refund.

• Activate your Oiler One Card and choose your refund preference at www.OilerOneCard.com.
• Contact the Business Office to make a refund request.

Funds will be released by the University according to the following schedule.  When the student receives the funds is contingent upon his or her Oiler One Card refund preference.  Please see www.OilerOneCard.com for an explanation of refund preferences.

• Refund requests made before Tuesday at 5:00 p.m. will normally be released on Friday of that same week and available to the student based on his or her refund preference.  (Schedule may be adjusted during holiday weeks.)
• Refund requests made after Tuesday at 5:00 p.m. will not be released until Friday of the following week and available to the student based on his or her refund preference.  (Schedule may be adjusted during holiday weeks.)